There has been a temptation in my mind for sometime now, it is leaving the physical commerce market to online. Specifically; not shopping for household appliances at a Walmart, CVS, or Costco and going to something online. Recently I somewhat made the switch by using Jet.com, a store for that purpose that seeks competition with amazon and was founded by former Quidsi co-founder and CEO Marc Lore (Diapers.com, soap.com, etc..). Relating this to the IMA's ethical standards is an approach that I thought about shortly after.
I would relate to the IMA's 3 overhead points of Competence, Confidentiality, and Integrity. Confidentiality for credit cards and private information has not changed, so I won't bore you on that. If Target an in store mega power had itself hacked, hackers can get to you and your info. Thus its safe to say that Jet.com is operating on the norm of confidentiality procedures.
Next IMA point is competence, Jet.com promises 2 day delivery and free returns given that they have no to limited product display costs (ie: a physical store) they are competent to meet their personal and customer expectations of fast shipping. Finally integrity, If I don't like my product they will refund it and they will send me it perfectly in the first place all together.
We have to have in mind that time is money and especially in some areas and especially with millennials, people just don't have the time. A trip to a local store means a 15 minute round trip, 10 minute shopping and then a 10-15 minute line. The ethical issues I had was, what to happen with peoples jobs who are working in a store like CVS, Rite-aid, or Walmart, obviously the shift creates an offset and a disadvantage to the physical commerce stores. As this is another discussion, I would just say that it is the same thing with Uber and Drive-In-Movie theaters. The market is almost living and changes itself over periods of time. So get on board before it can backfire.
IMA. (2015). IMA STATEMENT OF ETHICAL PROFESSIONAL PRACTICE . Retrieved from IMANET.org: http://www.imanet.org/docs/default-source/generalpdfs/statement-of-ethics_web.pdf?sfvrsn=2
Lore, M. (2015, 7 21). Jet.com competes with Amazon. (L. Gallagher, Interviewer) Retrieved from http://fortune.com/video/2015/07/21/is-marc-lore-using-jet-com-to-seek-revenge-against-amazon/
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